Let us make your Blackbaud products deliver more


he SmartTHING team have been enhancing Blackbaud products and websites for over 10 years.

  • We are global with hundreds of clients spread all around the world
  • We support Online Express, NetCommunity, Raiser’s Edge and Blackbaud CRM.
  • We have a huge catalog of ready built products
  • We have provided consultancy, design and training services

Our services

Fourteen years’ consulting for nonprofits and more recently as a Blackbaud Technology Partner. We work with hundreds of international clients, providing bespoke consultancy, design and training and always giving great customer service.

Daniel Bayer

“SmartSOCIAL really is like having a fully-functional LinkedIn profile embedded in NXT, which is very cool. Thank you!”

Daniel Bayer
Advancement Services Specialist, Marymount Manhattan College
Kevin Bennett

“SmartCALLHANDLER has made a big impact! As it integrates with Blackbaud Payments and all the telethon income is instantly saved in Raiser’s Edge, it makes taking and analysing gifts very easy.”

Kevin Bennett
Chief Operating Officer, Premier Christian Communications
Tim Jenner

“No matter where in the world my donors might be, thanks to SmartZIP I’m assured that they have entered accurate and clean address data. “

Tim Jenner
Development Manager, International Rescue Committee
Daniel Castro

“SmartGMAIL means we don’t have to leave Gmail to work on our prospects’ data. Not only that – we can update our data quickly and accurately too!”

Daniel Castro
Manager, Prospect Research & Analytics, National Geographic Society
Bridget Costello

“We have users saving emails from Outlook and Outlook 365 to Raiser’s Edge NXT and version 7. SmartOUTLOOK helps all these users do that at the click of a button. And at such a reasonable price too!”

Bridget Costello
Director of Development, Arizona YWCA Metropolitan Phoenix
Islamic relief

“SmartCALLHANDLER: The donation page is working very well and we’ve been able to improve our donation processing time and level of customer service with regards to receipt acknowledgements.”

Shaheryar Ullah
Islamic Relief UK
Tom Miller photo

“We were thrilled to see how SmartTHING seamlessly incorporated the existing look and feel of our website into our donation forms. The design process has greatly improved our donor journey.”

Tom Miller
Team Leader Marketing Services, Berry Street
Mike Drew, East Cheshire Hospice

“I would not hesitate in recommending SmartSTORE as a seamless integration between BlackBaud NetCommunity and Raisers’ Edge.”

Mike Drew
ICT Manager, East Cheshire Hospice
2016_08_04 FoodBank_Meghan4_opt

“SmartTHING has provided us with several great tools to make fundraising (and our lives!) easier. Thanks to SmartTRACK OLX, Google/Facebook/Bing tracking now works seamlessly in Online Express and at an affordable rate too.”

Meghan Nicholls
CFRE, The Mississauga Food Bank
Amy Young photo
“With SmartGDPR, making our forms GDPR-ready could not have been simpler.”
Amy Young
Web and Digital Communications Specialist, Kidney Research UK
Claire Bowie

“We really appreciated SmartTHING’s NetCommunity training which has helped us to support the system in-house.”

Claire Bowie
Membership and CRM Manager, Historic Environment Scotland

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